MODULES | FACILITIES & MAINTENANCE

Raise service levels & boost efficiency.

Property Management Software for commercial & corporate property.

Software & services for the real estate industry.

Facilities & maintenance with Simplicity Cloud ERP. 

Control the full property and asset maintenance lifecycle from start to finish. 

BUILDINGS

Buildings & facilities.

Solutions for facilities managers and FM contractors wanting to optimise the operations of buildings, spaces and workplaces. Track all work history, costs and documents against buildings, spaces and assets. Features for both ‘soft’ and ‘hard’ FM services – fully integrated to ensure seamless data exchange and immediate access to information.

✓ Key asset and building information
✓ Group buildings & assets
✓ Track costs over the asset life cycle
✓ Replacement values
✓ Cost comparison by asset class
✓ Conduct asset audits
✓ Compare asset energy usage

ASSETS

Enterprise Asset Management. 

Register and group your assets as you see fit. Track costs of the entire asset life cycle, incorporating purchase, depreciation and replacement values. Make cost comparisons depending on your asset classifications (e.g. by location, asset type etc.). Manage key asset and building information – from maintenance, cost and audit history to service contracts. Conduct asset audits, track energy usage by asset and compare over time.

✓ Classify and structure assets
✓ Fixed or moveable assets
✓ Asset IDs – Barcode, RFID, NFC
✓ Tag hazards & materials
✓ Parameter trending & charts
✓ Locate assets by location
✓ Equipment warranty & defects

HELP DESK

Help Desk.

Manage unplanned maintenance tasks from when the issue is first identified to its resolution. Ensure operators capture all the required information quickly and accurately while making appropriate response decisions. Once the call is logged, you can raise a quote for services and issue work or purchase orders using the module. The flexibility of the helpdesk module means it can be used for hard and soft services, ranging from plumbing repairs to IT support and cleaning requests.

✓ Log calls and tickets
✓ Call logging templates
✓ Request required to repair/maintenance
✓ Automatic work order emails
✓ Measure performance against SLAs
✓ Send surveys
✓ Audit trail logs for all key event

PLANNED WORK

Planned work. 

All the tools needed to schedule and record planned inspections and services, giving you a clear oversight of when exactly each task is due and the cost implications to you.

✓ Schedule work for all locations & assets
✓ Balance workloads with resources
✓ Set job defaults – frequency, procedures, contractors
✓ Special job instructions and checklists
✓ Issue work orders by email or mobile
✓ Audit trail to demonstrate compliance
✓ Job planning charts
✓ Attach compliance certificates

MAINTENANCE

Maintenance management.

Schedule all planned and reactive maintenance while notifying engineers about tasks assigned and enabling them to record when these have been completed. It also acts as a key FM information centre – enabling you to access maintenance costs and budgets, work orders and supplier and contractor details in a single location.

✓ Schedule all planned & reactive work
✓ Manage shift patterns
✓ Plan jobs in calendar format
✓ Assign jobs to staff/teams/contractors
✓ Issue jobs via mobile, email, portals
✓ Record job breakdown costs
✓ Manage 3rd party contractors

MOBILE APPS

Mobile apps.  

FM Mobile Apps allows you to assign jobs efficiently and provide detailed work order information to your engineers. Make recording work progress quick and easy. Track costs of labour, time and stock used for the job. Log start and finish times and reduce the time recording maintenance and repairs. Overall improve the services provided to your customers and tenants.

✓ Distribute work orders
✓
Job activity & repair notes
✓
Condition surveys
✓ H&S Risk assessments
✓ Track labour costs, travel time and stock
✓
Accurate logging of start/finish times
✓ Available on iOS, Android and Windows

HEALTH & SAFETY

Health & Safety.

The Health and Safety module provides the tools to help your organisation comply with legislation. The system checks for risks whenever a job is raised, and users must confirm that they have assessed the risks prior to issuing a job.

✓ Register all issues with the incident log
✓ Include details of hazards with work orders
✓ Incorporates asbestos-containing materials
✓ Create action plans to contain or remove ACMs
✓ Attach risk assessments and permits to work orders
✓ Meets requirements of regulations
✓ Issue automatic warnings when jobs are raised
 

Optimise your most critical processes. 

Inventory & Stores.

– Stock & MRO spares
– M
ultiple stores
– Global or store catalogue
– Issue & loan
– Re-order levels

Procurement. 

– Purchase requisition (PR)
– Requests-for-quotation (RFQ)
– Purchase orders (PO)
– Invoice Matching
– Multi-currency

Service contracts. 

– Service & Capital contracts
– Abstract terms & SLAs
– Pricing schedules
– Store documents
– Critical date reminders

Service Quality SLAs. 

– Manage SLAs
– Escalate workflows
– Notify breaches
– Contractor performance
– Client surveys

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