MODULES | FACILITIES & MAINTENANCE

Raise service levels & boost efficiency.

Property Management Software for commercial & corporate property.

Software & services for the real estate industry.

Facilities & maintenance with Simplicity Cloud ERP. 

Control the full property and asset maintenance lifecycle from start to finish. 

BUILDINGS

Buildings & facilities.

Solutions for facilities managers and FM contractors wanting to optimise the operations of buildings, spaces and workplaces. Track all work history, costs and documents against buildings, spaces and assets. Features for both ‘soft’ and ‘hard’ FM services – fully integrated to ensure seamless data exchange and immediate access to information.

Key asset and building information
Group buildings & assets
Track costs over the asset life cycle
Replacement values
Cost comparison by asset class
Conduct asset audits
Compare asset energy usage

ASSETS

Enterprise Asset Management. 

Register and group your assets as you see fit. Track costs of the entire asset life cycle, incorporating purchase, depreciation and replacement values. Make cost comparisons depending on your asset classifications (e.g. by location, asset type etc.). Manage key asset and building information – from maintenance, cost and audit history to service contracts. Conduct asset audits, track energy usage by asset and compare over time.

Classify and structure assets
Fixed or moveable assets
Asset IDs – Barcode, RFID, NFC
Tag hazards & materials
 Parameter trending & charts
Locate assets by location
Equipment warranty & defects

HELP DESK

Help Desk.

Manage unplanned maintenance tasks from when the issue is first identified to its resolution. Ensure operators capture all the required information quickly and accurately while making appropriate response decisions. Once the call is logged, you can raise a quote for services and issue work or purchase orders using the module. The flexibility of the helpdesk module means it can be used for hard and soft services, ranging from plumbing repairs to IT support and cleaning requests.

Log calls and tickets
Call logging templates
Request required to repair/maintenance
Automatic work order emails
Measure performance against SLAs
Send surveys
Audit trail logs for all key event

PLANNED WORK

Planned work. 

All the tools needed to schedule and record planned inspections and services, giving you a clear oversight of when exactly each task is due and the cost implications to you.

Schedule work for all locations & assets
Balance workloads with resources
Set job defaults – frequency, procedures, contractors
Special job instructions and checklists
Issue work orders by email or mobile
Audit trail to demonstrate compliance
Job planning charts
Attach compliance certificates

MAINTENANCE

Maintenance management.

Schedule all planned and reactive maintenance while notifying engineers about tasks assigned and enabling them to record when these have been completed. It also acts as a key FM information centre – enabling you to access maintenance costs and budgets, work orders and supplier and contractor details in a single location.

Schedule all planned & reactive work
Manage shift patterns
Plan jobs in calendar format
Assign jobs to staff/teams/contractors
Issue jobs via mobile, email, portals
 Record job breakdown costs
Manage 3rd party contractors

MOBILE APPS

Mobile apps.  

FM Mobile Apps allows you to assign jobs efficiently and provide detailed work order information to your engineers. Make recording work progress quick and easy. Track costs of labour, time and stock used for the job. Log start and finish times and reduce the time recording maintenance and repairs. Overall improve the services provided to your customers and tenants.

Distribute work orders
Job activity & repair notes
Condition surveys
H&S Risk assessments
Track labour costs, travel time and stock
Accurate logging of start/finish times
Available on iOS, Android and Windows

HEALTH & SAFETY

Health & Safety.

The Health and Safety module provides the tools to help your organisation comply with legislation. The system checks for risks whenever a job is raised, and users must confirm that they have assessed the risks prior to issuing a job.

 Register all issues with the incident log
Include details of hazards with work orders
Incorporates asbestos-containing materials
 Create action plans to contain or remove ACMs
 Attach risk assessments and permits to work orders
 Meets requirements of regulations
 Issue automatic warnings when jobs are raised
 

Optimise your most critical processes. 

Inventory & Stores.

– Stock & MRO spares
– M
ultiple stores
– Global or store catalogue
– Issue & loan
– Re-order levels

Procurement. 

– Purchase requisition (PR)
– Requests-for-quotation (RFQ)
– Purchase orders (PO)
– Invoice Matching
– Multi-currency

Service contracts. 

– Service & Capital contracts
– Abstract terms & SLAs
– Pricing schedules
– Store documents
– Critical date reminders

Service Quality SLAs. 

– Manage SLAs
– Escalate workflows
– Notify breaches
– Contractor performance
– Client surveys

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Request a free demo of the Simplicity solution for commercial property management.

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